Service delivery complaints

The Auditor-General of South Africa (AGSA) is committed to ensuring accountability and transparency in public service. If you have experienced poor service delivery from any government department or entity, you can report it through our website. We will direct the complaint to the relevant department or entity. 

If you proceed to complete the form, we will need to collect your personal information

The purpose for which the personal information is being collected is for the type of query you would have selected on the type completing the form. Your personal information will only be used for the purposes for which you have given us consent. However, not providing certain information may result in the AGSA’s inability to provide you with the service you desire. I hereby give consent to the AGSA to process my personal information for the only purpose provided above, and acknowledge that I understand the purposes for which it is required and for which it will be used.  For more information on the AGSA privacy notice click here.